Service Market
Multi-Service Appointment & Management
Overview
Dubai Pest & Services Management is a comprehensive multi-service platform for Dubai residents, allowing users to book appointments for a wide range of services including pest control, moving, cleaning, maintenance, salon, pet care, healthcare, and more. The platform features a robust multi-role system for users, managers, admins, and superadmins, ensuring seamless service management, scheduling, and business operations.
Key Features
- •Multi-Service Booking - Users can select from multiple services such as Pest Control, Cleaning, Moving, Maintenance, Salon, Pet Care, Healthcare, and more.
- •Multi-Role System - Supports Users, Managers, Admins, and SuperAdmins with role-specific permissions.
- •Appointment Scheduling - Users can book appointments with selected services, choosing available dates and time slots.
- •Service Management - Admins can create, manage, and categorize services efficiently.
- •SuperAdmin Control - Edit entire website settings, manage admins, configure APIs, and oversee the platform.
- •Ticket & User Management - Admins can manage service tickets, appointments, and user accounts seamlessly.
- •Dynamic Availability - Date and time slot management for accurate appointment scheduling.
- •Notifications - Automated alerts and reminders for users and service providers.
- •Payment Integration - Secure payment processing via Stripe, PayPal, or other methods.
- •Analytics & Reporting - Insights into service usage, appointment trends, and operational efficiency.
Challenges
- •Multi-Role Permissions - Ensuring proper access control across SuperAdmin, Admin, Manager, and User roles.
- •Complex Service Categories - Handling over 50+ service types with proper categorization and booking logic.
- •Real-Time Scheduling - Managing concurrent appointments and avoiding double-booking.
- •Scalability - Supporting large number of users and appointments simultaneously.
- •Payment Integration - Securely integrating multiple payment methods for diverse users.
- •System Administration - Providing SuperAdmin with comprehensive tools to manage the entire platform.
Solutions
- •Role-Based Access Control - Implemented robust permission system for all roles to maintain security and functionality.
- •Dynamic Service Module - Created flexible service management for Admins to add, edit, or remove services easily.
- •Advanced Scheduling System - Real-time appointment management with conflict detection and time-slot availability.
- •Scalable Architecture - Built with Node.js and MongoDB to support high concurrent user traffic.
- •Secure Payments - Integrated Stripe and PayPal with encrypted transaction processing.
- •Comprehensive Admin Tools - SuperAdmin dashboard allows management of admins, services, APIs, and platform settings efficiently.
React
Node.js
MySQL
TailwindCSS
Zinna